Account Manager

GottaBe! is an award-winning Brand Experience and Sampling agency with a head office in Southampton and an office in London. We deliver creative marketing solutions that get people talking for all the right reasons – in fact, we have been creating them for over 15 years now. Our client portfolio includes Western Union, Specsavers, PayPal, Uber, Domino’s Pizza, Ding, the NHS, and many more.

A lot has changed in the last 12 months at GottaBe!; we’re now a Living Wage Employer, launched our brand-new look, and added a couple more awards to the trophy cabinet, with much more still to come.

Later this year, we will begin a new chapter at a brand new office and fulfilment centre at Adanac Trade Park in Southampton! We’re going big!

Motivated, hungry and passionate individual to join the team as our Account Manager.

Sounds great!? What will you do in your role…

This role will work closely with our clients and internal teams to ensure the successful delivery of projects, with a strong focus on nurturing the relationship with clients. The successful candidate will be supported by our delivery and project teams as well as senior managers to ensure the successful delivery of client projects.

We are also looking for an individual with an attention to detail, and quirky ideas, who will be a strong team player and eager to learn and can grasp new information quickly.

• Managing the client relationship through effective communication, problem solving, and responding to requests.
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
• Ensuring that project deadlines and budgets are met, communicating and seeking approval of any changes to these.
• Keeping the team and the client up to date with useful knowledge.
• Maintaining accurate records of meetings, decisions and next actions.
• Ensuring that project deadlines and budgets are met, communicating and seeking approval of any changes to these.

• Previous experience in a marketing agency for at least 2 years (with a mix of digital and traditional marketing expertise) is essential.
• Strong interpersonal and communication skills to establish and maintain meaningful client relationships.
• Proven ability to manage strong and long-lasting relationships with clients.
• A self-motivated and results-driven approach, with a passion for contributing to business growth.
• Familiarity with soft sales techniques and relationship-based selling strategies.
• Ensuring that project deadlines and budgets are met, communicating and seeking approval of any changes to these.

• Competitive Salary: £32,000 – £35,000 (plus bonuses)
• 28 days of holiday, including Public Bank Holidays, plus 1 extra day for your birthday!
• 2 days annually to be spent on charity work in the local community.
• Premium access to shows at London’s O2 Arena
• Private Medical Insurance.
• Pension Scheme.
• Death in Service Scheme.
• A range of discounts and cashbacks through our partners.
• Training / Education Opportunities.

You would be required to work 09.00-17.30 Monday to Thursday and 09.00-17.00 on Fridays, equating to 37.5 hours per week.

There are occasions when you would be required to work outside of these hours and on weekends.

GottaBe! is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.